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Privacy Policy Centre

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These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Privacy and cookies

Customer experience

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Customer experience

We work with customers to anticipate and meet their real estate requirements throughout the entire journey with SEGRO, to provide unique access to building innovation and sustainability initiatives, and to share knowledge and expertise gained from relationships with 1000’s of diverse customers. This attentive and collaborative approach supports all the businesses within SEGRO’s Inner Circle to operate to their full potential. 

Meeting your expectations 

Leasing your first property or expanding a warehouse network can be daunting. SEGRO understands your expectations and guides customers through the leasing process and occupation of your warehouse. Predicting and communicating the steps to establishing your business’s new home is our priority. 

Understanding customer needs 

Our approach to customer care, building design and estate management, is informed by a rigorous feedback process, strong two-way relationships with existing customers, building performance data, and our ambition to always improve our offering.

A service model for all customer types 

We know every customer is different, that is why we provide a service model, and access to partners, agencies and support that will allow you to perform to your highest potential. Speak to us about your needs and we will commit our time to your business.

Are you a new or growing SEGRO customer? 

View the steps to leasing a SEGRO property

Downloads

Leasing with SEGRO | SEGRO Customer Journey 2024/25

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SEGRO Customer Handbook 2024/25

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SEGRO Customer Benefits Summary 2024/25

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2024 Half Year Results

Read about our 2024 Half Year Results

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Downloads & Contact

To download our most recent financial publications

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Previous results

For easy access to financial reports, property analysis booklets, presentations and videos from past results

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